Calling a stranger to open your door at 2 a.m. can feel uneasy. Knowing what a normal call looks like helps.
On the phone
The dispatcher asks where you are, what happened and what kind of lock or vehicle is involved. You should get an approximate estimate that includes the service call fee, which is $29 here.
On arrival
- The locksmith should identify themselves and explain the work.
- Expect a request for ID or proof of residence or ownership.
- The price should be confirmed before work starts.
During the work
Most lockouts are handled without damage. If drilling or replacing a lock is needed, the locksmith should explain why and give you the price first.
Paying
You pay the locksmith once the job is done. Ask for an itemized receipt showing the service fee, labor and any parts.
Red flags
- A quote that changes sharply once the locksmith arrives, without an explanation.
- Drilling a standard lock straight away without trying other methods.
- No receipt.
See emergency locksmith services and the price list.
Need help with this? Call 510-731-0565 for an estimate, or see prices.
Call 510-731-0565